Welcome to Neuhealth Trips! These Terms and Conditions (“Terms”) govern your use of our website
www.neuhealthtrips.com
(the “Site”) and our services. By accessing or using our services, you agree to comply with these Terms.
If you do not agree, please do not use our website or services.
1. Definitions
“Company”, “we”, “us”, or “our” refers to Neuhealth Trips.
“User”, “you”, or “your” refers to any individual or entity using our services.
“Services” refers to the medical tourism services, including consultations, travel arrangements, and healthcare coordination provided by Neuhealth Trips.
2. Eligibility
To use our services, you must:
Be at least 18 years old.
Have the legal authority to agree to these Terms.
Provide accurate and complete personal information when required.
3. Scope of Services
Neuhealth Trips acts as a facilitator connecting patients with healthcare providers and travel service providers.
We do not provide medical treatments ourselves. All medical procedures and services are performed by
independent third-party medical professionals.
We facilitate:
Medical consultation appointments.
Travel and accommodation arrangements.
Coordination between patients and healthcare providers.
4. Medical Disclaimer
Neuhealth Trips does not provide medical advice, diagnosis, or treatment.
Any medical decisions should be made between you and your healthcare provider.
We are not responsible for medical outcomes, complications, or dissatisfaction with medical services.
Always consult a qualified medical professional before undergoing any treatment.
5. Payment & Refund Policy
Payment for services must be made as per the terms outlined at the time of booking.
Fees paid to Neuhealth Trips are for facilitation services only and do not include medical treatment costs.
Refund requests will be handled on a case-by-case basis. Certain fees may be non-refundable.
6. Cancellations & Rescheduling
If you need to cancel or reschedule a booking, please notify us as soon as possible.
Cancellation policies vary depending on the service providers (hospitals, airlines, hotels). We will inform you of any applicable penalties.
7. User Responsibilities
By using our services, you agree that:
You will provide truthful and complete information for booking and medical purposes.
You will follow all travel and medical guidelines provided by your healthcare provider.
You are responsible for obtaining necessary visas, insurance, and travel documents.
You understand the risks associated with traveling for medical treatment.
8. Third-Party Links & Services
Our website may contain links to third-party websites, including medical providers, travel agencies, and insurance companies.
We do not control or endorse these third-party services and are not responsible for their content or policies.
9. Limitation of Liability
Neuhealth Trips is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
We do not guarantee specific medical outcomes or the quality of third-party services.
Any disputes related to medical treatments should be addressed directly with the healthcare provider.
10. Indemnification
You agree to indemnify and hold Neuhealth Trips harmless from any claims, damages, liabilities, or expenses arising from:
Your use of our services.
Your failure to comply with medical or travel requirements.
Any disputes between you and a healthcare provider.
11. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Neuhealth Trips and may not be copied, reproduced, or used without permission.
12. Modifications to Terms
Neuhealth Trips reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on our website.
It is your responsibility to review these Terms periodically.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of [Your Country/State].
Any disputes will be resolved through negotiation. If unresolved, disputes shall be settled through arbitration or legal proceedings in [Jurisdiction].